Q: Does Dr. Palma practice general medicine or specialize?
A: She does both! Dr. Palma practices the basics of Primary Care and excels in Disease Reversal thanks to her training in Functional Medicine and Environmental Medicine.
Q: How many visits do most people need?
A: The first two visits are each 1 hour, usually within two months of each other. Many people will feel much better by the second visit and only require another 30-minute visit in their first year. Some people need a higher level of care and will see Dr. Palma 2 - 4 more times in the same year (usually for 30-minute visits).
Q: How much does it cost per visit?
A:For 1 hour: $800, 30 minutes: $450, 10 minute call (for acute issues, short questions) is $150. We do not accept insurance for the visits, however we are able to provide Superbills to submit to insurance for potential reimbursement.
Q: Are labs covered?
A: At the initial visit, Dr. Palma orders a very comprehensive Functional Medicine blood panel (similar to the one you would get from Function Health, for example). This blood panel is covered by most health insurance plans. Sometimes Dr. Palma orders other specialty testing as well.
Q: What types of problems does Dr. Palma see most?
A: Dr. Palma sees the gamut of Primary Care problems and is very good at getting to the bottom of mystery syndromes, but there are some problems she has had extra reps with over the years: Gut issues (bloating, IBS, IBD), chronic fatigue and brain fog, autoimmune diseases, hormone problems, weight loss resistance and other metabolic disorders, anxiety and depression, skin disorders like acne and psoriasis, thyroid disorders, toxic exposures, and chronic viruses, bacterial and fungal infections.
Refund Policy
At PALMA MD, we are committed to providing the highest quality medical consultation services. To ensure clarity and mutual understanding, please take note of our refund policy:
No Refunds After Consultation: Once a medical consultation has been completed, refunds will not be issued. We dedicate significant time and resources to each consultation, and as such, the fee is non-refundable.
Non-refundable Services: Any additional services or follow-up consultations are also non-refundable once rendered.
Appointment Changes and Cancellation Policy
To best serve all our patients and maintain a high standard of care, we ask that any changes or cancellations to your scheduled appointments adhere to the following guidelines:
24-Hour Notice: Any changes or cancellations must be made at least 24 hours before the scheduled appointment time. This allows us to offer the slot to another patient in need.
How to Cancel or Reschedule: To cancel or reschedule an appointment, please contact our office directly via phone or email. Be sure to receive a confirmation of your cancellation or rescheduling to ensure it has been processed.
Late Cancellations: Appointments cancelled less than 24 hours in advance may be subject to a cancellation fee equivalent to the consultation fee. This policy helps us manage our schedule effectively and accommodate other patients.
No-Show Policy: If you do not show up for your scheduled appointment and have not provided at least 24 hours notice, the full consultation fee will be charged.
We appreciate your understanding and cooperation with our policies, which are designed to provide the best possible care to all our patients.
If you have any questions or need further clarification regarding our refund and fulfillment policies, please do not hesitate to contact us.