Q: Does Dr. Palma practice general medicine or specialize?
A: She does both! Dr. Palma practices the basics of Primary Care and excels in Disease Reversal thanks to her training in Functional Medicine and Environmental Medicine.
Q: How many visits do most people need?
A: The first two visits are each 1 hour, usually within two months of each other. Many people will feel much better by the second visit and only require another 30-minute visit in their first year. Some people need a higher level of care and will see Dr. Palma 2 - 4 more times in the same year (usually for 30-minute visits).
Q: How much does it cost per visit?
A:For 1 hour: $800, 30 minutes: $450, 10 minute call (for acute issues, short questions) is $150. We do not accept insurance for the visits, however we are able to provide Superbills to submit to insurance for potential reimbursement.
Q: Are labs covered?
A: At the initial visit, Dr. Palma orders a very comprehensive Functional Medicine blood panel (similar to the one you would get from Function Health, for example). This blood panel is covered by most health insurance plans. Sometimes Dr. Palma orders other specialty testing as well.
Q: What types of problems does Dr. Palma see most?
A: Dr. Palma sees the gamut of Primary Care problems and is very good at getting to the bottom of mystery syndromes, but there are some problems she has had extra reps with over the years: Gut issues (bloating, IBS, IBD), chronic fatigue and brain fog, autoimmune diseases, hormone problems, weight loss resistance and other metabolic disorders, anxiety and depression, skin disorders like acne and psoriasis, thyroid disorders, toxic exposures, and chronic viruses, bacterial and fungal infections.
At PALMA MD, we are dedicated to providing exceptional consultation services. To ensure transparency and mutual understanding, please review our comprehensive fulfillment policies, which include our refund, delivery, return, and cancellation policies, along with other important guidelines.
Refund Policy
No Refunds After Consultation:
Once a medical consultation has been completed, refunds will not be issued. Significant time and resources are dedicated to each consultation, and the fee is non-refundable.
Non-refundable Services:
Additional services or follow-up consultations are also non-refundable once rendered.
Delivery Policy:
Consultation Delivery:
Consultations are delivered through scheduled appointments, either in-person or via telehealth platforms, depending on the service requested.
Upon booking, patients will receive a confirmation email detailing the appointment date, time, and mode of consultation.
Return Policy:
Non-returnable Services:
As we provide consultation services, there are no physical goods to return. Once a service has been rendered, it is non-returnable.
Cancellation Policy:
24-Hour Notice:
Changes or cancellations must be made at least 24 hours before the scheduled appointment time. This allows us to offer the slot to another patient in need.
How to Cancel or Reschedule:
To cancel or reschedule an appointment, please contact our office directly via phone or email. Ensure you receive a confirmation of your cancellation or rescheduling to confirm it has been processed.
Late Cancellations:
Appointments canceled less than 24 hours in advance may incur a cancellation fee equivalent to the consultation fee. This policy helps manage our schedule effectively and accommodate other patients.
No-Show Policy:
If you do not show up for your scheduled appointment and have not provided at least 24 hours notice, the full consultation fee will be charged.
Customer Service Contact Information
For any inquiries, changes, or concerns, please contact us through the following channels:
Email: frontdessk@palmamd.com
Whatsapp: +63-966-175-0546
* Live Whatsapp support: Available from 9 AM to 5 PM EST, Monday to Friday.
Business Address
PALMA MD
1300 S. Miami Ave, Miami Beach, FL, 33130
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For further questions or detailed explanations regarding our policies, please do not hesitate to contact us. Thank you for choosing PALMA MD.